> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.ordable.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to cancel the order? كيف يمكنني إلغاء طلب؟

### To cancel an order:   

Click on the order you want to cancel

1. Click on **Cancel**
2. Confirm the cancellation by clicking on **Yes**
3. Select the **Reason** why you want to cancel the order.
4. Click on **Cancel**

| To refund an order, [click here](https://www.ordable.help/en/article/how-to-refund-an-order-kyfya-astrgaaa-kyma-tlb-1wqp54n/)

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_1jzaoiw.png =600x422)
![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_1bvhojz.png =600x422)


---

### لإلغاء طلب اتبع الخطوات التالية:

اضغط على **الطلب** المحدد الذي تريد إلغاءه

1. قم بالضغط على خيار **إلغاء** في صفحة التحكم
2. قم بالضغط على **نعم** لتاكيد الالغاء
3. قم بإختيار **سبب** الإلغاء
4. اضغط على زر **إلغاء**

| لاسترجاع مبلغ طلب, [اضغط هنا](https://www.ordable.help/en/article/how-to-refund-an-order-kyfya-astrgaaa-kyma-tlb-1wqp54n/)

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_190lp9h.png =600x422)
![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_yc3v7d.png =600x422)