> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.ordable.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Newsletter

# Store Switching on ordable/ Manager

* You can now switch between stores directly from **ordable/ Manager** without logging out.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/whats-app-video2025-11-28at19-_w1uek0.gif =230x500)
# Order Mode Visibility

* The POS now shows whether an order is set to **ASAP** or **Scheduled Delivery** from the Expected Date column.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_1waus0g.png =500x475)
# POS Customer Product Suggestions

* When selecting a customer in POS, you can now view **recommended products** tailored to that customer’s history.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_hsfzl1.png =500x259)
| [Click here to learn how to enable recommendations](https://www.ordable.help/en/article/how-can-i-enable-the-product-recommendations-kyf-ymknny-tfaayl-khasya-alaktrahat-llmntgat-aal-almtgr-11jdl9g/)


# Adding Allergy Icons to Products

* Merchants can now add **allergy icons** to products for clearer allergen visibility.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_7m5zzz.png =500x259)
![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_pxfi0z.png =230x500)
| [Click here to learn how to enable Nutritional Facts](https://www.ordable.help/en/article/how-can-i-enable-the-nutritional-facts-kyf-ymknny-tfaayl-khasya-almaalomat-alghthaya-aal-almntg-c7arr3/)

# POS View Order History

* POS users can now view a customer’s **previous order history** directly while creating a new order.
![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_1rwiwoy.png =500x277)

# Adding Allergy Icons to Products

* Merchants can now add **allergy icons** to products for clearer allergen visibility.


# WhatsApp Campaigns Through the Dashboard

* You can now send WhatsApp campaign messages directly from your dashboard without needing any external tools.
  [Click here to learn more](https://www.ordable.help/en/article/how-to-send-whatsapp-campaigns-kyf-ymknny-arsal-hmlat-rsal-aal-aloatsab-b1ykhn/?bust=1765197081251)


# Driver App Language Matching

* The driver app now displays all delivery details in the same language as the app. If the driver uses the app in English, all details will appear in English — and the same for Arabic.
  [Learn more about the Driver App](https://www.itsordable.com/ar/kuwait/blog/how-to-guides/streamline-driver-management-with-ordable-s-driver-app)


# Abandoned Cart WhatsApp Messages

* Abandoned cart messages now match the language customers used while browsing. If a customer browsed in Arabic and didn’t complete their purchase, they will receive the reminder message in Arabic.
  [Learn more about abandoned carts](https://www.ordable.help/en/article/what-is-the-abandoned-cart-ma-hm-alslat-almhmla-1paocqq/)



# Order Mode Visibility

* The POS now shows whether an order is set to **ASAP** or **Scheduled Delivery** from the Expected Date column.



# Province Filter in Orders

* A new **province filter** has been added to the Orders section, allowing you to filter orders by province for faster navigation.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image_1clqc9o.png =500x212)
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# Minor Updates

* Orders placed for Smooth can now be **re-pushed** if they fail.
* Auto-assigning **Slider** to pick up orders is now supported.
* **Jordanian Dinar (JOD)** has been added as a supported currency.
* Brand logo can now be **hidden from invoices**.

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| To learn more about these features and how to use them, please contact us through live chat support.