Branch Settings إعدادات الفرع

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Branch Details تفاصيل الفرع

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• How can I change the delivery fees for areas ? كيفية تغيير اسعار التوصيل للمناطق؟

  You can add/edit the delivery areas and rates from: Go to Branches. Click on Branch Details of the branch that you want to edit the delivery fees. Click on Delivery areas and rates. Under Override Rate column click on the checkbox to allow you to the rate edit. Under Delivery rate column add the delivery rate. (https://storage.crisp.chat/userPopular

• How can I get my store to busy? Can it be automatic or scheduled for a specific time? كيف يمكنني تعديل حالة متجري الى مشغول

  To schedule a store to be busy at a specific time Go to the Branches Click on Branch Settings of the branch that you want to edit the sort order for. Click on Schedule store busy Click on Branch is busy? and set until when you will be busy/ closed To schedule branch closure for a specific period Go to the Branches Click on BranchPopular

• How to add or remove delivery areas? كيفية إضافة او حذف مناطق توصيل؟

  To add or remove delivery areas: Go to Branches. Click on Branch details of the branch that you want to add/remove a delivery area from. Click on the Delivery areas and rates. Click on Add Areas to add an existing area to your website. To delete or remove area click on the Remove button on the right side. English video - Click here (https://storage.crispPopular

• How to change your Branch working hours? كيفية تغيير ساعات العمل للفرع؟

  Working hours are used by the store to determine the Earliest/ASAP time of delivery and pick up for orders To add working hours Go to Branches Click on Branch Details Go to Working hours Click on +New Slots Select the working days you want to add Drag the slider in the time range section to set the working hours Click the + icon to confirm adding the time range Click on SavePopular

• how to add a branch? كيفية اضافة فرع؟

  To add new branch: Go to Branches Click on the + Add Branch Fill in the required information such as branch name, address, phone number, etc. Click on Save You can also add a branch, location map, delivery zones, and other settings from the branch details page. English video - Click here ( (https://general-ordable.ams3.digitaloceanspaces.com/NeSome readers

• How can I add branch scheduled delivery slots? كيف يمكنني اضافة اوقات التوصيل المجدولة؟

  Scheduled delivery slots allows you to add time slots that customers can select for preorder delivery (e.g. order to be delivered between 5pm to 6pm) To add scheduled delivery slots Go to Branches Click on Branch Details Go to Scheduled Delivery Slot Click on +New Slots Select the delivery days Add the time ranges (e.g. 10:00 to 20:00) Click the + to confirm adding the range Use split slots to split the range into different slots - eSome readers

• How can I setup minimum order amounts for orders? كيف يمكنني تعديل الحد الأدنى للطلبات؟

  To setup minimum order amounts for orders: Go to Branches Click on Branch details of the branch that you want to add a minimum order for. Click on the Delivery areas and rates Click on Override minimum order value? Add the amount in the Minimum order value field. ​ Click on Save to apply the changes. لتعديل الحد الأدنى للطلبات:Some readers

• How can I enable/disable Preorders & Auto close? كيف يتم تفعيل أو تعطيل الطلبات المسبقة أو لنفس اليوم؟

  To enable or disable preorders or auto close/busy: Go to Branches Click on Branch Settings of the branch that you want to enable pre-ordering for. Click on Delivery / Pickup Click on Allow Pre-Order Click on Save to apply the changes. Notes: Allow Pre-ordering on & Auto busy off: Customers will be able to place order while the store is busy. However, the delivery time will be postponed until the busy time is finished. (https://storage.crispSome readers

• How can I enable/disable on demand and schedule delivery/pickup? كيف يمكنني تفعيل/ايقاف التوصيل/الإستلام بأقرب وقت والمجدول؟

  To enable/disable on demand orders: Go to Branches Click on Branch Settings of the branch that you want to enable/disable on demand delivery and pickup for Click on Delivery / Pickup Click on Enable on demand delivery / Enable on demand pickup Click on Save to apply the changes To enable/disable Schedule orders: Go to Branches Click on Branch Settings of the branch that you want to enable/disable Schedule delivery and pickup for CFew readers

• How can I add or change the branch address? كيف يمكنني تغيير عنوان الفرع؟

  You can add your branch's address to enable clients to easily find your branch To add or change the branch address: Go to Branches (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image001xaisos.jpg =500x310) Click on Branch Settings of the branch that you want to edit the address for (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image0031uyu3zp.jpg =500x310) Go to Address (https://storage.crisFew readers

• How can I enable or disable pick up for a branch? كيف يمكنني تفعيل أو تعطيل خدمة الاستلام لأحد الفروع؟

  To enable or disable pick up for a branch: Go to Branches Click on the Branch Settings of the branch that you want to enable/disable Pickup for. Click on the Delivery / Pickup Click on Enable Pickup Click on Save to apply the changes. لتفعيل أو تعطيل خدمة الاستلام لأحد الفروع: توجه إلى صفحة الافرع اضغط على إعدادات الفرع للفرع الذي تريد تفعيل الطلب المسبق له اضغط على التوصيل / الاستلام اضغط على تفعيل الاستلام اضغط عFew readers

• How can I enable/disable schedule orders ? كيف يمكنني تفعيل خدمة الطلبات المجدولة للاستلام أو التوصيل؟

  To enable/disable Schedule orders: Go to Branches Click on Branch Settings of the branch that you want to enable/disable Schedule delivery and pickup for. Click on the Delivery / Pickup Click on Enable schedule delivery or Enable schedule pickup Click on Save to apply the changes. لتفعيل/ايقاف الطلب المجدول وقت: توجه إلى صفحة الافرع اضغط على إعدادات الفرع للفرع الذي تريد تفعيل/ايقاف التوصيل واللاستلام المجدول له. اضغط علىFew readers

• How can I add order limit per day? كيف يمكنني تحديد حد لاستلام الطلبات يوميا؟

  To add limit for orders per day: Go to Branches Click on Branch details Click on Orders limits Click on +New Orders Limit and select the day then add the number of orders. Click on Save لتحديد حد للطلبات اليومية: اذهب إلى الأفرع اضغط على تفاصيل الفرع اضغط على حدود الطلبات إضغط على + إضافة حد واختر اليوم الذي تريد ان تضيف حد له ثم حدد عدد الطلبات في خانة أقصى إضغط حفظFew readers

• How can I change the earliest arrival time text? كيف يمكنني تغيير نص وقت التوصيل؟

  To change the earliest arrival time text: Go to Branches Click on Branch details of the branch that you want to edit arrival custom text for. Click on Delivery / Pickup Click on the Enable on demand custom string Click on Save to apply the changes. ​ لتغيير نص وقت التوصيل: توجه إلى صفحة الافرع اضغط على إعدادات الفرع للفFew readers

• How can I change the branch information ? كيفية تعديل معلومات الفرع ؟

  To change the branch information please follow these steps: Go to Branches Click on Branch Settings Under General you will find the below English name branch name that will show for customers in English Arabic name branch name that will show for customers in Arabic Phone the phone number that will show for customers in the information section/ tracking page Whatsapp Number the number that will show for customers in the information section/Few readers

• How can I add the VAT? كيف يمكنني تحديد الضريبة القيمة المضافة؟

  To add VAT: Go to the Branches Click on the Branch Settings of the branch that you want to edit the sort order for. Click on VAT Click on Enable VAT and add the percentage. Click on Save to apply the changes. لإضافة نسبة الضريبة في المتجر اتبع الخطوات التالية توجه إلى صفحة الافرع اضغط على إعدادات الفرع الذي تريد اضافةFew readers

• How can I sort order the branches on the website? كيف يمكنني ترتيب الفروع في الموقع؟

  To sort order the branches on the website: Go to Branches Click on Settings of the branch that you want to edit the sort order for. Click on Delivery / Pickup Add the number in the Sort order field Click on Save to apply the changes. ​ لترتيب الفروع في الموقع: توجه إلى صفحة الأفرع اضغط على إعدادات الفرع الذي تريد تعديلFew readers

• How can I hide the branch from the website and invoice? كيف يمكنني إخفاء اسم الفرع من الموقع والفاتورة؟

  To hide the branch from the website and invoice: Go to Branches Click on Branch Settings of the branch that you want to hide Under General Click on Hide branch from store and invoice Click on Save to apply the changes. اتبع الخطوات التالية لإخفاء فرع من الظهور في المتجر والفاتورة: توجه إلى صفحة الافرع اضغط على الإعدادات للفرع الذي تريد إخفاءهFew readers

• How can I disable delivery in same day orders? كيف يمكنني الغاء الطلب بنفس اليوم/تأجيله لليوم التالي

  To disable delivery in same day orders: Go to Branches Click on Branch Settings of the branch that you want to disable delivery in same day Under Delivery / Pickup Switch off Enable same day Click on Save to apply the changes. اتبع الخطوات التالية لإلغاء الطلب بنفس اليوم/تأجيله لليوم التالي: توجه إلى صفحة الافرع اضغط على الإعدادات للفرع الذيFew readers

• How can I ask for pickup details? كيف يمكنني أن اطلب من العميل تفاصيل لطلبات الاستلام؟

  To ask for pickup details: Go to Branches Click on Branch Settings of the branch that you want to enable pickup for. Click on General Click on Ask for car details (pickup) Click on Save to apply the changes اتبع الخطوات التالية لطلب تفاصيل السيارة من العميل من الموقع: توجه إلى صفحة الافرع اضغط على إعدادات الفرع. قFew readers

• How can I set a different delivery time for each area? كيف يمكنني تحديد وقت توصيل مختلف لكل منطقة؟

  To add/edit the delivery time per area: Go to Branches Click on Branch Details of the branch you want to edit Click on Delivery areas and rates Under Override delivery mins? column, click the checkbox to allow editing In the Delivery mins column, enter the delivery time in minutes (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/imagejv4x25.png =500x373) To edit multiple areas: Click the checkbFew readers

• How can I hide the phone number from the website? كيف يمكنني إخفاء رقم الهاتف من الموقع؟

  To hide the phone number from the website: Go to Branches Click on Branch Settings of the branch that you want to hide phone number Click on Settings Click on Hide branch phone number Click on Save to apply the changes اتبع الخطوات التالية لإخفاء رقم هاتف من الموقع: انتقل إلى الافرع اضغط على إعدادات الفرع الذي تريد إخفاء رقم هاتفه ضمن إعدادFew readers

• How can I add order limit per schedule delivery slot? كيف يمكنني اضافة حد أقصى للطلبات المجدولة؟

  To add limit per schedule delivery slot: Go to Branches Click on Branch details of the branch that you want to add an order's limit for the schedule slots Click on Scheduled Delivery Slots Under Maximum number of orders add the number of the orders that you can accept per slot. :لإضافة حد أقصى للطبات المجدولة اتبع الخطوات التاليه توجه إلى صفحة الافرع اضغط على تفاصيل الفرع للفرع الذي تريد اضافة حد للطلبات المجدولة ضمن إعدادات الفرع، قمFew readers

• How can I show wheelchair accessibility? كيف يمكنني إظهار رمز خدمات ذوي الاحتياجات للفرع؟

  To show wheelchair accessibility: Go to Branches Click on Branch Settings of the branch that you want to show wheelchair accessibility for. Click on General Click on Show wheelchair accessibility Click on Save to apply the changes. اتبع الخطوات التالية لتفعيل خاصية إظهار دعم ذوي الاحتياجات الخاصة في الموقع: انتقل إلى صفحة الافرع اضغط على *إعداداتFew readers

• How can disable auto dispatch from a specific branch? كيف يمكنني تعطيل التعيين التلقائي للسائقين من افرع معينة؟

  By default, auto dispatch is enabled for all branches To disable auto dispatch for a specific branch: Go to Branches Click on Branch Settings (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/imagea5dzx8.png =927x500) Click on Delivery/Pickup Enable Disable Auto Dispatch Click Save (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/imagel3nuub.png =927x500)Few readers

• How to download a QR for a specific branch for pickup | كيف يمكنني تنزيل كيو ار لفرع محدد لطلبات الاستلام

  The branch QR code lets customers scan and instantly place an order for pickup directly from that branch. To get the branch QR code: Go to Branches Click on branch settings Go to Delivery/Pickup Hover over the QR code next to Enable Pickup and click on download (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image1cnjfqe.png =500x360) (https://storage.crisp.chat/users/helpdesk/website/-/9/c/2/e/9c2e1ce33317f000/image1mmm7w6.png =500x315) (hFew readers